Safety Guidelines
Rep Mate is designed to make training partnerships safe and comfortable. Here is how we recommend approaching your first few sessions with a new gym buddy.
Always train in your gym
Your first sessions together should take place in your registered gym - a public, staffed environment where you are both known members.
Keep early conversations on Rep Mate
Use the in-app messaging to arrange your first session. You can share contact details when you feel comfortable, but there is no rush.
Tell someone your plans
Let a friend or family member know you are meeting a new training partner, just as you would with any new social arrangement.
Trust your instincts
If something feels wrong, it is fine to cancel or leave. Rep Mate is about comfortable, productive training partnerships - no pressure of any kind.
Guard your personal information
You do not need to share your home address, workplace, or daily routine with a new training partner. Keep personal details private until you are confident in the connection.
Report concerns immediately
Use the in-app report button if another user behaves inappropriately. Our team reviews all reports. We take user safety seriously.
Need to report something?
Email us at safety@rep-mate.co.uk or use the report button inside the app. All reports are reviewed by a real person.